As I tie up the last few, dangling threads of my time as a Native English Teacher in Osaka, I find myself faced with the accusing message on a computer screen: "Last update performed in 2011".
In the last year before I resigned as union president of OFSET back in the very same year mentioned, I put together (or so I thought) was a comprehensive amalgamation of software and cloud-based features on a sleek, simply-configured MacBook (2010 edition), intended to be accessible to any user, regardless of their level of computer-savvy. It was the the fisherman's perfect tackle box designed for those special trips at 3am: everything to hand, and everything handy. I was hopeful that it would be a fool-proof, not to mention future-proof solution, ready to go at a moment's notice for years of union officers to come.
And yet, with one fell swoop of neglect, it was all brought to naught, thanks to a single person's click of the cancel button (or more likely, a failure to click anything at all).
Thank goodness I'm not a tech support person by trade (although I have been). You wouldn't believe the number of things that people in that thankless, noble profession are blamed for, despite their complete lack of involvement in the dire circumstances that drove the misbegotten, complaining end-user to the point where they had to get on the phone.
Yes, I'm looking at you. And, no, that's not a cupholder.